Read Our Payment Policy

Booking a clean with GLIFY is easier and faster.

Accepted Payment Methods

  • Bank Transfer (EFT): Details provided upon booking confirmation.
  • Credit/Debit Card: Secure online payment via our website or payment link.
  • PayPal: Accepted for convenience and security.
  • Cash: Accepted only for pre-approved regular clients.

Payment Timing

  • All Clients: Full payment is required at the time of booking to confirm your appointment. Bookings are not secured until payment is received in full.

Cancellation and Refunds

  • Please provide at least 24 hours’ notice for cancellations or rescheduling to avoid fees.
  • Refunds for prepaid services will be handled on a case-by-case basis and may be subject to an administration fee.

Late Payment and Fees

  • As full payment is required upfront, late payment scenarios are rare. However, if additional charges apply (e.g., for extra services requested on-site), payment must be made within 1 day after the cleaning is completed.
  • Late payments may incur a $25 fee and 10% annual interest on outstanding balances after 30 days.
  • Continued non-payment will be pursued through legal action, including court proceedings if necessary.

Invoices and Receipts

  • A detailed invoice will be emailed after booking, outlining services and payment confirmation.
  • Receipts will be issued upon full payment.

Why This Policy Matters

  • This policy ensures secure and confirmed bookings, allowing us to schedule efficiently and deliver dependable, high-quality cleaning services. Your upfront payment supports a seamless experience for both you and the Glify team.
Payment Policy | Glify Cleaning Melbourne | Glify Cleaning Melbourne